Privacy Policy
Introduction
Welcome to Pure Herbal. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.
By using this website, you agree to the terms of this Privacy Policy.
Who We Are
Pure Herbal is a UK-based business offering high-quality natural food supplements. Our website address is: https://www.pure-herbal.co.uk.
If you have any questions or concerns about this policy or your data, you can contact us at:
Email: info@pure-herbal.co.uk
What Information We Collect
We may collect and process the following types of personal information:
Name, email address, phone number
Billing and delivery address
Order and payment details (via secure third-party processors)
Technical data such as IP address, browser type, and device information
Usage data including pages visited and interactions with the site
Marketing preferences if you choose to opt in
We do not collect or store payment card details on our servers.
How We Use Your Information
We use your data to:
Process and ship your orders
Communicate with you about your purchases
Provide customer service and support
Improve our website and user experience
Send relevant updates or offers (only if you have opted in)
We only use your personal data when legally permitted and never for any purposes unrelated to your interaction with our services.
Cookies
Our website uses cookies to function properly, personalise content, and analyse traffic. You can choose to accept or decline non-essential cookies through your browser settings.
For more information, please refer to our Cookie Policy.
Marketing
If you subscribe to our newsletter or promotions, we may send you occasional updates about new products or exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us at info@pure-herbal.co.uk.
Sharing Your Information
We do not sell or rent your personal data. We only share your information with trusted third parties who help us operate our business, such as:
Payment processors (e.g. Stripe or PayPal)
Delivery services (e.g. Royal Mail or couriers)
IT and website hosting providers
Email and marketing platforms (only if you’ve opted in)
These parties are under legal obligations to protect your data and use it only for the purposes agreed.
Data Retention
We keep your data only for as long as necessary to fulfil the purposes for which it was collected, including accounting, tax, or legal requirements. After this period, your data is securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data in certain cases
Object to or restrict certain types of data processing
Withdraw consent at any time (where applicable)
To exercise any of these rights, email us at info@pure-herbal.co.uk.
Data Security
We take appropriate technical and organisational measures to protect your data from accidental loss, unauthorised access, misuse, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page.
Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us:
Pure Herbal
Email: info@pure-herbal.co.uk
Website: https://www.pure-herbal.co.uk
Last Updated: 25 May 2025
